Privacy Policy

Who We Are

NewMums.com (“we”, “us”, “our”) is an information website aimed at new mums in the United Kingdom. We are the data controller for the personal information collected through this website.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Email: support@newmums.com

What This Policy Covers

This Privacy Policy explains how we collect, use, store and share your personal information when you use NewMums.com, in line with UK data protection law (UK GDPR and the Data Protection Act 2018).

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We May Collect

We may collect and process the following types of information:

• Information you provide directly: Contact details if you email us or use a contact form (such as your name, email address and any information you include in your message), or information you provide if you subscribe to a newsletter.
• Information collected automatically: When you visit NewMums.com, we may automatically collect technical information such as your IP address, browser type, device type, operating system and approximate location, as well as usage data such as pages visited and time spent on pages. This information is usually collected through cookies and similar technologies.

Cookies and Analytics

We may use cookies and similar technologies to:

• Make the website work properly and securely.
• Remember your preferences.
• Understand how visitors use the site so we can improve our content and layout.

We may use analytics tools (for example, Google Analytics or similar services) to collect anonymised or pseudonymised usage data. Where required, we will show you a cookie notice and give you options to manage your cookie preferences.

How We Use Your Information

• To provide, maintain and improve the website and its content.
• To respond to your enquiries and messages.
• To send you newsletters or updates if you have chosen to subscribe (you can unsubscribe at any time).
• To monitor website usage and help protect the security and integrity of the site.
• To comply with legal obligations or respond to lawful requests from public authorities.

Legal Bases for Processing

We rely on one or more of the following legal bases under UK data protection law:

• Consent: For example, when you sign up to a newsletter or accept non-essential cookies.
• Legitimate interests: To run and improve our website, respond to enquiries, and keep the site secure, provided your rights and freedoms are not overridden.
• Legal obligation: Where we are required to process data to comply with a legal requirement.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Hosting providers, analytics providers, and email service providers who help us operate the website.
• Public authorities: Where we are legally required to do so.

If our website or business is sold or transferred, personal data may be transferred as part of that transaction, in which case we will seek to ensure your rights continue to be protected.

International Transfers

Some of our service providers may be located outside the UK. Where this is the case, we will take appropriate steps to ensure that your personal information is given an equivalent level of protection, such as relying on adequacy regulations or standard contractual clauses approved under UK data protection law.

How Long We Keep Your Information

We keep your personal information only for as long as is reasonably necessary for the purposes described in this policy, including for any legal, accounting or reporting requirements.

Your Rights

Under UK data protection law, you have rights including access, rectification, erasure, restriction, objection, and data portability. Where we rely on consent, you can withdraw it at any time.

If you wish to exercise any of these rights, please contact us at support@newmums.com.

Children’s Privacy

NewMums.com is intended for adults. We do not knowingly collect personal information directly from children under 18.

Links to Other Websites

NewMums.com may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

How to Complain

If you have concerns, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.