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Frequently Asked Questions

Common questions about using our site, plus essential "life admin" info for new parents in the UK.

Using NewMums.com

What is NewMums.com?
NewMums.com is a UK-based support site offering free tools and gentle guidance for pregnancy, birth, and the early months with your baby.
Who is NewMums.com for?
NewMums.com is for pregnant women, new mums, and those supporting them. It is suitable whether this is your first baby or not.
Is NewMums.com UK-specific?
Yes. All content and tools are designed around UK guidance, NHS care pathways, and local support services.
Are the tools free to use?
Yes. All tools on NewMums.com are completely free.
Do I need to sign up or create an account?
No. You can use all tools without registering or providing personal details.
Is my information stored?
No. Personal information entered into tools is not stored or shared. Everything stays on your device.
Can I use the site on my phone?
Yes. NewMums.com is mobile-friendly and designed to work well on phones and tablets. Some tools also work offline once opened.

Health & Support

Is the information on NewMums.com medical advice?
No. The site provides general information and supportive tools, not medical advice. Always consult a healthcare professional for medical concerns.
When should I contact a GP, midwife, or health visitor?
If you feel worried, unwell, or something does not feel right, you should contact your midwife, GP, health visitor, or NHS services for advice. Trust your instincts—you know your baby best.
What is the difference between baby blues and postnatal depression?
Baby blues are very common and usually settle within two weeks. Postnatal depression is more serious, lasts longer, and may require professional support. See our Mental Health section for more details.
What if I am struggling emotionally?
Many new mums struggle emotionally, especially in the early weeks. Feeling overwhelmed does not mean you are failing. Support is available, and asking for help is important. Contact your Health Visitor or GP—they want to help you.
Does NewMums.com replace professional care?
No. NewMums.com supports and complements professional care but does not replace midwives, GPs, health visitors, or mental health services.

UK Essentials & Admin

What essentials do I really need for a newborn?
It is easy to feel like you need to buy everything, but newborns actually need very little. We have created a Preparing for a Newborn Guide which covers the absolute essentials for your hospital bag, sleeping, and clothing, plus tips on what to borrow or buy second-hand.
When do I need to register my baby's birth?
  • England, Wales & Northern Ireland: Within 42 days of birth.
  • Scotland: Within 21 days of birth.

You typically need to make an appointment at the local register office in the area where your baby was born. You should take identification (like a passport) and your discharge papers from the hospital.

How do I claim Child Benefit?

You should claim Child Benefit as soon as you have registered the birth. It can be claimed online (using the HMRC app or website) or by post using form CH2.

Important: Child Benefit can only be backdated for 3 months. If you wait longer than 3 months to claim, you may lose money.
When do baby vaccinations start?

The first round of NHS vaccinations is offered when your baby is 8 weeks old. This includes:

  • 6-in-1 vaccine (diphtheria, hepatitis B, Hib, polio, tetanus, whooping cough)
  • Rotavirus vaccine (oral drops)
  • MenB vaccine

You will usually receive an invitation from your GP surgery to book this appointment.

Your GP surgery will invite you, and schedules can vary slightly — always follow your NHS appointment plan.

How do I get free prescriptions?
You need a Maternity Exemption Certificate. Ask your midwife or GP to complete form FW8 for you. The certificate entitles you to free NHS prescriptions and dental care until 12 months after your baby's due date or actual date of birth.

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